Privacy Policy

• Email address — for sending the eSIM, receipt, and communications regarding the order.
• Phone number — optionally, for communications regarding the order.
• Order data (selected plan, amount, status).
• Technical data: cookies, IP address, device and browser type, analytics system data.

• Performance of the contract: ordering, payment, and delivery of the eSIM.
• User support and information on order status.
• Improving the website and service, analytics.
• Compliance with legal requirements.

Processing is carried out on the basis of the data subject’s consent, as well as for the purpose of performing a contract to which the user is a party.

The Operator does not sell personal data. Data may be disclosed solely to the extent necessary to fulfill the order: to the eSIM provider (for issuing the profile) and to the payment service (for processing payment), as well as in response to lawful requests from authorized authorities.

Data is stored no longer than is necessary for the purposes of processing or as required by law. The Operator takes organizational and technical measures to protect data from unauthorized access.

The website uses cookies and web analytics systems (including Yandex Metrica) for proper operation and service improvement. The user may disable cookies in the browser settings.

The user has the right to request information about the processing of their data, its rectification, blocking, or deletion, as well as to withdraw consent by sending a request to support@esim24.pro.