Public Offer

eSIM is embedded digital SIM card technology. eSIM profile is a set of data (QR code and parameters) provided to the Customer for self-activation on a device; it is issued by a foreign telecommunications operator or an aggregator of eSIM profiles (hereinafter referred to as the “foreign partner”), on whose network actual Internet access is provided. Tariff (package) is a volume of traffic for a specific period in the selected country/region. Order is the Customer’s intention to connect the selected tariff.

The Contractor provides the Customer with an information technology service: selection of a tariff, acceptance of payment, provision to the Customer of an eSIM profile (QR code and activation parameters), and connection instructions. The service is provided remotely, in electronic form; no physical medium is transferred.

The Contractor is not a telecommunications operator, does not provide mobile radiotelephone communication services, and does not allocate a Russian number to the Customer. Direct Internet access — receiving and transmitting data in roaming — is provided by the foreign partner (a foreign telecommunications operator or an aggregator of eSIM profiles), on whose infrastructure the profile is activated; the Contractor does not participate in traffic transmission and does not perform the functions of a communications network.

• The Customer selects a country and tariff, provides an email address, and pays for the order.
• The Customer is responsible for the correctness of the specified email and the compatibility of their device with eSIM technology.
• Before purchasing, the Customer may contact support to check the phone model.

• Prices are indicated on the website in Russian rubles (for visitors from Belarus, in Belarusian rubles at the exchange rate of the Central Bank of the Russian Federation on the order date) and include all applicable fees.
• Payment is made by Visa, Mastercard, and Belkart bank cards of banks of the Republic of Belarus through a payment service; the amount is debited in BYN. The moment of payment is the moment the funds are credited.
• Mir cards issued by Russian banks are also accepted via the bank's payment service; the amount is debited in Russian rubles.
• The terms of payment, service provision, and refund are described in detail on the “Payment, Delivery, and Refund” page.

The eSIM activation data and QR code are sent to the email specified by the Customer and to the order account immediately after payment confirmation (usually within a few minutes). The Contractor’s obligation to provide the service shall be deemed fulfilled at the moment the QR code is sent.

6.1. A Payment shall be deemed authorized if it is made by the Payer or by a person duly authorized to make the relevant Payment and does not contradict the requirements of the legislation of the Republic of Uzbekistan.

A Payment shall also be deemed authorized provided that the Payer’s instruction has been accepted by the Bank and executed in compliance with the established procedure for protective measures against unauthorized payments.

6.2. A Payment shall be deemed unauthorized if it is made in violation of the requirements specified in clause 6.1 of the Agreement.

Unauthorized Payments also include Payments made using forged, lost, stolen, or compromised payment instruments, as well as using unlawfully obtained authentication data.

6.3. Security procedures against unauthorized Payments, including Authorization methods and other protective measures, are established by agreements concluded between settlement participants and/or by the rules of the Payment Systems within which electronic payment documents are transmitted, and are binding on the Payer.

6.4. The Payer undertakes to independently take all reasonable and sufficient measures to protect their payment instruments, electronic payment means, and authentication data, including logins, passwords, PIN codes, one-time confirmation codes, and other means of identification, and not to allow their transfer to third parties.

6.5. All Payments made using the Payer’s correct authentication data and having passed the Authorization procedures provided by the Bank, the legislation of the Republic of Uzbekistan, and/or the Payment Systems shall be deemed authorized unless otherwise proven in the manner established by the legislation of the Republic of Uzbekistan.

6.6. The Bank shall not be liable for unauthorized Payments made as a result of:

• the Payer’s violation of the requirements of the Agreement, the legislation of the Republic of Uzbekistan, and the rules of the Payment Systems;
• loss, compromise, or transfer by the Payer to third parties of payment instruments and/or authentication data;
• the impact of malware, phishing, social engineering, or other actions of third parties beyond the Bank’s control.

6.7. The Payer undertakes to immediately notify the issuing bank upon discovering the loss of a payment instrument, compromise of authentication data, or suspicion of an unauthorized Payment. Payments made before the issuing bank blocks the Payer’s payment instruments shall be deemed authorized.

6.8. The Bank has the right to apply additional protective measures, including suspension, restriction, or refusal to process Payments, if signs of unauthorized actions are detected, without prior notice to the Payer, provided that such measures are aimed at preventing possible damage to the Payer and/or the Bank.

Since the service is provided remotely and electronically, a refund is possible if access has not been activated — the full price is refunded within 180 days from the date of purchase; or if access does not work due to the Contractor’s fault during the first 3 days and the issue is not resolved by support. The full terms are available on the “Payment, Delivery, and Refund” page.

The Contractor undertakes to provide the Customer with a functional eSIM profile according to the selected plan and to provide support. The Customer undertakes to provide correct data and use the eSIM in accordance with the instructions. The Contractor is not liable for the connection quality of the foreign partner at a specific location or for incompatibility of the Customer’s device.

Personal data is processed in accordance with the Privacy Policy. By placing an order, the Customer consents to the processing of their data to the extent necessary for the performance of the agreement.

The agreement is effective from the moment of acceptance until the parties have fully performed their obligations. Disputes shall be resolved through negotiations, and if no agreement is reached, in accordance with the legislation of the Russian Federation.